Transparency is one of our core values. Below you'll find our general terms and conditions — clear, fair and always available.
Zivex uses the General Terms and Conditions Netherlands ICT 2014. These terms are specifically designed for the ICT sector and offer a fair balance between the rights and obligations of both parties.
The terms apply to all our services, including custom software, SaaS development, websites, process automation and AI development.
You can download the full general terms and conditions below as a PDF.
PDF — General Terms Netherlands ICT 2014
Download PDFThe terms apply to all offers, agreements and services of Zivex.
Agreements on how we execute projects, deliver them and what you can expect from us regarding timelines.
Clear agreements about who owns the developed software and how licences work.
Fair agreements about liability, warranties and what happens if something goes wrong.
Clear payment terms, invoicing and what applies for additional work or changes.
How we handle confidential information and personal data, in line with GDPR.
Have questions about our general terms and conditions? We're happy to explain in plain language. Feel free to get in touch.
Whether you have a concrete plan or just want to brainstorm, we gladly make time for you. No obligations, no sales talk. Just a good conversation about what you need.